Refund and Returns Policy

🔄 Refund & Returns Policy – Shopeykom LLC

Last Updated: August 30, 2025

At Shopeykom LLC, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make the return and refund process as simple, fair, and transparent as possible.

1. 📦 Return Eligibility

To qualify for a return, please ensure that:

  • The product is returned within 30 days of delivery.
  • The item is in its original condition (unused, unwashed, and in original packaging).
  • Proof of purchase (order confirmation or receipt) is provided.

⚠️ Items that are damaged, used, or missing parts not due to our error may not be eligible for return.

2. 🚫 Non-Returnable Items

Certain items cannot be returned, including:

  • Personalized or custom-made products
  • Gift cards or digital downloads
  • Perishable goods (e.g., food items)
  • Clearance or final sale items

3. 🔄 Refund Process

Once we receive your return, our team will:

  1. Inspect the item(s).
  2. Notify you of the approval or rejection of your refund.
  3. If approved, a refund will be issued to your original payment method within 5–10 business days.

4. 🔁 Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item for the same product, please contact us first.

5. 🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (wrong item, damaged product, etc.).
  • We recommend using a trackable shipping service to ensure safe return delivery.

6. 💲 Late or Missing Refunds

  • If you haven’t received your refund after 10 business days, please:
    • Check your bank account again.
    • Contact your credit card company or bank (processing times may vary).
    • If still unresolved, reach out to us directly.

7. 📧 How to Request a Return

To start a return, contact our support team with your order details:

📧 Email: info@shopeykom.com
📞 Phone: +1 214 639 8350
🏢 Address: 1202 19th St, Apt 6, Vienna, WV 26105, USA

8. ✅ Important Notes

  • Please do not send your purchase back to the manufacturer directly.
  • Refunds are only applicable to items purchased through www.shopeykom.com.
  • By purchasing from us, you agree to this Refund & Returns Policy.

💬 Need Help?

Our friendly support team is here to assist you with any refunds, returns, or exchange-related questions.

👉 Contact us anytime at info@shopeykom.com and we’ll be glad to help.

⚡ Shopeykom LLC stands by its products and values customer satisfaction. Shop with confidence knowing that we’ve got you covered!